Terms & Conditions
Useful Links
Returns Policy
Privacy Policy
Www.harpertait.com belongs to Harper Tait Fine Jewellery Ltd who is a registered company, registration number 10558234 (England and Wales). Harper Tait Fine Jewellery is located at Suite 26, New House, Hatton Garden, EC1N 8JY. The use of “Harper Tait”, “us” or “we” refers to the owners of this website situated at the above address. The term “you” refers to the user of this website.
These terms and conditions apply to the use of this website and by accessing this website and/or placing an order you agree to be bound by the terms and conditions set out below. If you do not agree to be bound by these terms and conditions, you may not use or access this website. Harper Tait reserves the right to change or update the terms and conditions, or any other related policy, with immediate effect, therefore you should check this page each time you use this website.
If you have any questions relating to these Terms & Conditions, please contact us on 0208 6178810, where a member of our team will be able to help you.
Pricing and availability
We endeavour to keep any information on this website as up to date and accurate as possible, however we will not be liable for any errors, whether a system error or typographical errors. Whilst we make every effort to to minimise the occurrence of such errors, we cannot guarantee that they will not occur. We will not honour sales based on incorrect pricing information.
Harper Tait reserves the right to change our pricing without notice. Changes made to pricing will have immediate effect, unless otherwise stated. This will not affect purchases already agreed. Working with worldwide suppliers, precious metals and gems are subject to frequent changes outside of our control. This may result in prices changing from a quotation due to the fluctuating markets. You will be notified by a member of our team if such an event occurs.
Harper Tait may include information on pricing from third parties. We are not responsible for the trustworthiness, accuracy or reliability of this information. Harper Tait will not be held liable for third party content or information, including but not limited to pricing.
Harper Tait offers competitive pricing, therefore we are unable to discount the prices displayed on our website. We may occasionally run promotions or competitions. If so, these will be displayed on our website.
VAT
All prices displayed on our website, or quoted to you in our showroom, are inclusive of VAT (Value Added Tax). Due to the changes made to the Retails Export Scheme at the beginning of 2021, customers will no longer be able to reclaim the VAT added to their jewellery upon leaving the country.
Ordering and Payment Options
We currently accept the following payment methods:
Mastercard and Maestro
Visa
Visa Debit
American Express
Bank Transfer
You can now also spread the cost of your jewellery by using Klarna - eligibility criteria applies. Please click here to read their terms and conditions. (INSERT LINK)
Bespoke Design Service
Harper Tait offers a bespoke design service. Using computer aided design, a member of our team will create a mock design to bring your ideas to life. The design will be shared with you, and on consultation we will be able to ammend the design once. Any further work will incur an additional cost of £200 per amendment. We will only begin production once you are satisfied with the design.
If we are unable to create a design you are happy with, you will be liable for the £200 CAD design time, and your ring will not be produced.
Lead times may increase when using our bespoke design service, and this will be communicated to you by a member of our team. We will keep you informed at each step.
Bespoke orders cannot be cancelled once production has commenced.
Site Content
The website and all its related content and images, including but not limited to: the Harper Tait logo, all designs, text, graphics, pictures, the look and feel of the site, information, data, software, video files and other files (collectively referred to as the ‘site materials’) are the proprietary property of Harper Tait and are protected by trade dress, copyright, trademark laws and various other intellectual property rights and unfair competition laws.
While using this site, you have been granted access to our site materials, which, unless otherwise stated, can be electronically copied or printed, as long as the uses are strictly personal and non-commercial only.
Credit is given to materials that originate from other source when applicable.
In accordance with the DMCA (Digigital Millennium Copyright Act), Harper Tait reserves the right to terminate and bar any user of the site who are deemed to be infringing this policy.
Third Party Content
Harper Tait may occasionally link to a third party site. We cannot monitor or control third party content, and we will not be liable for any inaccurate information provided by such sites or content. We accept no responsibility for any damages caused by such third party links or information.
Access to any Third Party Website is at your own risk, and you acknowledge and understand that linked Third Party Websites may contain terms and privacy policies that are different from ours. We are not responsible for such provisions, and expressly disclaim any liability for them.
Infringer Policy
Under appropriate circumstances, Harper Tait may, at its sole discretion, terminate authorisation of users of our website who are repeat infringers. This is in accordance with the Digital Millennium Copyright Act.
Delivery and Insurance
All orders made will have the option to collect at our office in Hatton Garden. If you are unable to collect, then we will deliver your order to you. All orders will be sent using Royal Mail Guaranteed Service (Next Day Service). This service is fully insured, tracked and must be signed for. This insurance covers your order upon leaving us up until the moment it arrives at your door. We accept no liability for loss, consequential or other, where the terms and conditions of the carrier are not met.
Every attempt will be made to ensure delivery timeframes are met, however on occasion, due to unforeseen circumstances, deliveries may be delayed. Harper Tait does not guarantee the delivery date, and accepts no responsibility for any loss, damage, expenses or other claims that you may incur as a result of delayed delivery.
Our packaging is always discreet, and will not have any branding, or mention of jewellery on the outer packaging.
Data protection
Any information collected from you by Harper Tait, will be used for internal purposes only and is not shared outside of the business.
All data received in relation to your order will be processed, stored and handled in order to meet the data protection laws.
Contact
If you have any questions relating to any of the above terms and conditions, please email your queries to info@harpertait.com.
